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- Antoinette was very helpful and patient while I had many questions for her. She was very pleasant and was able to provide me with interesting options when I asked her opinion about scheduling different kinds of...
- Marjorie from Los Angeles,CA
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- Sandy in Customer Care exceeded even the glowing recommendations given by the Resort sales rep in regards to my membership, by patiently explaining our benefits and vacation options.
- Patrick from Pocono Lake, PA
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- Excellent location, sea turtles and whales were right outside our room. We stayed at the Kahana Beach Vacation Club in Maui. It was right on the beach & fantastic!
- Carol from Durango, CO
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- Thank you for making this holiday so easy to book.
- Richard from Prince George, BC, CA
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- Antionette called me to advise of my benefits and to answer all my questions, which she did in a very efficient manner. As a new member this was very much appreciated.
- Edward & Diane from Calgary, AB
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- Loved this girl in sales, she was very helpful and you are lucky to have her as an employee. Hope to talk to her again
- Diane from Memphis, TN
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- The booking process, the trip, so very nice.
- Cecilio & Consorcia from Hillsborough, CA
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- I am absolutely grateful for your help in booking this vacation. That is the exact area I wanted to visit.
- Don from Vernon, BC, CA
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- Being a first time caller I was delighted to received Debra on the line to explain your system to me, a nicer and more knowledgeable young lady would be hard to find.
- William
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- Your Rep was very patient via email and on the phone with a new member who was (but is no longer) confused (and initially skeptical!) THANK YOU!
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- Your rep gave excellent customer service. VERY polite & patient.
- Larry R & Nadine from Homer Glen, IL
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- Great Service
- Clyde & Karen from Tooele, UT
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- This was our first time to use your company. Karen was extremely polite, helpful and patient.
- Lynda &Mary from Atlanta, GA
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- Itziar is outstanding! Responded very quickly with no problems. Good information and a great attitude.
- Gwen from Monica, Ellen, Audrey, Mariam
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- We appreciate all your help. We realize Christmas is a tough time & you did a superb job! The View was magnificent! We had a great time. A million Thanks!! Happy New Year!!
- Gerald & Sandra from Rapid City S.D.
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- Just wanted to give you a HUGE thanks for your excellent follow-up, service and knowledge. With your help we were able to make the arraignments for my daughter and her family. I appreciate your service and will be using...
- John from Danville , CA.
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- Your rep was great, he was so accommodating, knowledgeable and answered all my questions.
- Charles & Marilynn from Wampum, PA
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- Gloria is the best!
- Stephanie & Lewis from Olympia, WA
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- Congratulations I had a great vacation thank you, everything you have promised you have honored with the resorts and hotels.
- Jesus from El Paso, TX
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- Marilyn, THANK YOU for stepping in and handling my cruise booking! I think we have had you on previous bookings and you are AWESOME! In a matter of MINUTES, we were done!!!!
- Sharon
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- Antionette is absolutely delightful!!! You and I are soooooo fortunate to have this young lady to turn to for helpful, professional, personable, enlightened assistance! She made my initiation into your company...
- D. Rex & Jacquelyn from Summerfield, NC
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- You answered the phone immediately with a friendly voice and was very helpful. Both my brother and I remarked that the Management hires great people who are conscientious and polite.
- Danial from New Town, PA
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- Your Rep has assisted us in our last 2 cruises and another one coming up in Sept. She is terrific, gotten to know her like a friend.
- Diane from Cold Springs, MN
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- Your Customer Care rep was very polite and patient. I had a list of over 15 questions and she answered every one. Your program sounds wonderful. I am a new member and will be sharing it with friends.
- Susan
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- Your reps was very professional and friendly. They are patient and answered all of my questions. They helped me locate the ideal vacation resort location and cruise. Thank you!
- Sherry from Missouri City, TX
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- I want to personally thank Abel in the vacation/reservation department for amazing patience, understanding, and excellent service. My purchase of this investment last summer in Puerto Vallarta has proven to be more...
- Claudia from Los Angeles,CA
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- I was pleasantly surprised at the low price at which I secured this vacation rental. My travel agent provided first-rate service, which really made this a great experience.
- Jill from Huntersville, NC
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- Marilyn has always provided excellent service. This is the 3rd Tauck trip she has arranged and we will continue to use your services.
- Robert & Karen from Sobrante,CA
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- Your rep went the extra mile, she was very patient, thorough and organized in arranging my daughter's honeymoon and our ski trip. She went the extra mile!
- Kay from Katy, TX
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- The Customer Care group was very courteous and explained the program to me very thoroughly.
- Carlos from Luray, VA
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- A long overdue thanks for your help. Our trip to Thailand was incredible. All very beautiful and the hotel was amazing. You were enormously helpful and we really appreciate it. Thanks again.
- Christine from Holiday FL.
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- We had a great time at the Carlsbad Inn Beach Resort. The accommodations were excellent and so convenient that the trip allowed us to commute to see family members in San Diego. The staffing were very accommodating,...
- Sheryl from Upper Marlboro, MD
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- Mayan Palace, Playa Del Carmen, Mexico was a nice resort with good services.
- Marty from Santa Maria, CA
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- Erika was simply terrific in every respect. Very professional. Thanks so much to Erika.
- Joseph from Charlotte,NC
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- Thank you for the great service and price. This was our first time and you exceeded my expectations. Definitely will call you again for our next vacation.
- Lynda from Yakima, WA
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- All the sales agents that I have dealt with have been knowledgeable, polite, patient, and well trained. Thank you
- Cecilia from San Luis Potosi, SLP, MX
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- Grisel from Customer Care was excellent, courteous and very knowledgeable. She is supervisory material.
- Patricia & Anthony from Pelham, NH
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- Loved talking to your sales rep, she was very knowledgeable, patient and explained all the services in great detail. Wish all agents were like her
- Faith from Fair Lawn, NJ
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- EVERYONE was very helpful.
- John & Ann from New Prague, MN
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- Excellent job answering all my questions. Great job!
- Martin & Jennifer from Accokeek, MD
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- Your travel sales rep was very helpful and patient she helped us modified our vacation plans, she was a pleasure to work with!
- Frank from Dayton, NJ
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- I think Mary is awesome!!! I will always ask for her.
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- My agent was very knowledgeable and helpful. It was a pleasure working with her.
- Joe & Beverly from Thornton, CO
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- I just had my first experience with you and I must say I am MORE than pleased. Andreanna did a marvelous job-I can't say enough about how pleasant she was to deal with, cheerful, courteous, enthusiastic and conveyed a...
- Jim from St Peters MO.
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- Mary has excellent customer service skills. She made me feel like we've known each other for years!
- Reginald from Laguna Niguel, CA
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- Gail has been friendly and efficient. I use to own travel agencies in L.A and would have killed to have someone like her
- Dola from Trabuco Canyon , CA
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- Victor is the epitome of professional. He has been polite, patient, diligent, courteous and most of all he went above and beyond in addressing our requests for help with our Portugal trip on short notice. He always did...
- Greg & Judith
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- It is indeed our pleasure to renew our membership with you. I wish to express our complete satisfaction with the excellent service we have received from your company, professionalism , warmth, and friendliness.
- Christine- Carrollton TX.
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- Your rep was wonderful to work with, friendly, knowledgeable, great follow-up. Thank you!
- Peter & Kathleen & Carissa from East Islip, NY
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- Janet jumped through the hoops! Thank you
- Frederich & Margarete from Stouffville, ON, CA
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- Every time I've spoken to a staff member, I received very good service. I appreciate the patience and knowledge from the staff. Thank you
- Matthew from Reading, PA
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- Thank you for all the attention that was given to my request !!!! Follow-up e-mails and phone calls confirm your high level of quality customer service.
- Michael from Montreal, QC
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- Marilyn surely went "the extra mile" to help us book our first cruise. Being new members we were extremely impressed with the wonderful, warm, knowledgeable way in which we were treated. She's a "keeper", and we only...
- Paul & Denise from Sarnia, ON, CA
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- This was a great experience. Everything was wonderful. The condo was beautiful. Thank you!!
- Debra from Vancouver, WA
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- Helpful, Great to work with. You are the Best!!
- Bruce & Teresa from Westminster, CO
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- We booked on-line our fifth or sixth booking and all have been great and problem free. Appreciate the savings and the service.
- Verdell & Kenna from Roosevelt, UT
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- Your Customer Service Rep has done an excellent job of searching for our Kauai vacation. Her dedication and efforts on our behalf are most appreciated.
- Jack from Calgary, AB
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- This was easy. Desiree was a pleasure. Very efficient, pleasant and professional.
- Dennis & Barbara from Santa Rosa, CA
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- Not only was the resort great, but the sales agent who did our booking was terrific also!
- Francisco from Santa Ana, CA
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- Erika was absolutely great and showed me how easy it is to navigate through your website. Thank you for your help.
- Denise from Baltimore, MD
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- Thank you for making our holiday one of the best holidays that we have taken. It was excellent, and we want to go back again very soon.
- anonymous
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- It's great to be able to call one person to assist me with all my travel needs.
- Lydia from Milford, CT
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- I spoke with Erika.. We are new to the advantage program, and I had a lot of questions. She was very respectful and patient, and provided excellent informational responses to my questions. Thank you!
- John & Danette from Powell, WY
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- My sales rep answered every question with very detailed explanations. We wish her the best and please thank this wonderful employee for her great work and attitude. Thank you!
- Juan from Santee, CA
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- We thank you and appreciate all the help you have given us.
- Cletus & Patricia from Mesa, AZ
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- Excellent service.
- Brian & Bonita fromHigh River, Alberta, CA
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- Lynette is a great person on your staff and should be promoted.
- Harold & Loretta from Tehachapi, CA
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- Vynne remembered our discussion and was very good at following through on all the items we discussed. Kudos
- Doug & Joyce from Winnipeg, MB
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- Your rep hit the mark on everything! A pleasure to talk to! Very friendly, very professional and very personable.
- Edward & Bonnie from Winnipeg, CA
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- Thank you again for your help. You have made me very happy after many frustrating hours with other travel companies. You Helped me today to make a reservation in Playa del Carmen, Mexico. Icing on the cake!
- Wolfgang from Corvalis OR.
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- Elsa has been wonderful - fast, friendly and efficient
- Thomas & Mary Ellen from Thousand Oaks, CA
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- Elsa in your sales department is great! She made it so easy.
- Sara & Tessa from Capitan, NM
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- My husband and I travel each year and have dealt with many different travel agencies and have found that your company has exceeded in providing exceptional service.
- Dan from Ontario Canada
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- What efficiency, Incredible!! Now that kind of service is very appreciated
- Patricia
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- Very professional! Lynette was truly kind, patient and courteous to us.
- John & Ann from Lake Havasu City, AZ
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- An absolute pleasure dealing with Jill who went out of her way to assist.
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Rosemary & Adrianus from Gauteng,
ZA
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- Thanks for handling all my vacation needs so expertly.
- John from Columbus, OH
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- Elsa was so pleasant to deal with in arranging my booking on a cruise. She went beyond my expectations in servicing my problems and was always cheerful while assisting me on the phone. Every company should be blessed...
- James from Loudon, TN
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- Eric in Confirmations was amazing for the trip I cannot say enough about how he helped me out! Everyone at your company is great but he is exceptional. Thank you Eric!
- Terrie from Wellington, CO
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- The resort was wonderful. Your overall service was excellent.
- David from victoria, BC, CA
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- Excellent customer service, very pleasant and sounded like my travel agent really enjoyed her job. Refreshing in this day & age!
- Daniel from Winnipeg, MB
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- We had a complicated arrangement with 3 different families, 1-2 & 3 weeks stays and 1 and 2 bedroom units - You were able to provide every thing we asked for.
- Robert from Cedar Rapids, IA
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- The Grand Mayan Los Cabos resort was beautiful.
- Ronald & Janet from Rockford, IL
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- Shar-Ron was great to work with and we look forward to booking through her in the future. Please thank her for all her help.
- Michael from Carnation, WA
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- Thanks for your help we had a great time. You guys rock
- Antonio & Shelly
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- I just wanted to comment that in my 7 years being a member, I have always had great experiences working with your staff. My calls are answered promptly and everyone is friendly and helpful. Thank you for everything.
- Robert from Brooklyn Park, MN
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- June was extremely patient in walking me through using the website and my benefits, her efforts resulted in a renewal of my membership. Thank you!
- Mark & Karen from Denver, CO
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- Your rep made my first resort booking with your company a very positive experience. I gave her 4 ratings, on the 1 to 4 point scale, because she earned it and deserved it! Thank you for all your help with our awesome...
- Ron from Regina, SK, CA
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- Your sales rep was very helpful and just as important, enthusiastic. Great job.
- Michael & Margaret from Edmond, OK
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- My rep was a very nice and very helpful I am looking forward to working with her and your company again!
- Charles & Marita from St. Marys, KS
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- Jennifer was the best rep that I have ever had!!
- Vincent from Downers Grove, IL
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- Mary is extraordinary! She is patient, kind, knowledgeable and helpful. - Thanks Mary!!!
- Linda & William from Santa Rosa, CA
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- Lynette was great. She was knowledgeable, friendly and helpful, answering all of our questions. She responded quickly and followed up with us. We would definitely like to work with her again.
- Rick from Langley, WA
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- GREAT! Nice to see there is still a thing called service.
- Justin
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- Mary was a pleasure to deal with!
- Beverly & Glen from Hawthron Wood, IL
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- Karen has been quick to respond to all our questions. She has been a pleasure to work with in completing our travel plans.
- Kevin & Susan from Redmond, WA
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- Your Company has been just great, we have used you twice this last year and we are looking forward to our next trip.
- Diane
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- Everyone was excited when I told them you were able to get us this reservation. We had hoped, but didn't think our chances were very good. Thank you very much for all your hard work. We appreciate your efforts.
- Sandra-
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- Your rep did an extraordinary job displaying the perfect blend of being courteous & compassion.
- Gene & Laura from Chickamanga, GA
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- Manuel, you are truly a very kind person. Congratulations for the service. We are very happy with the service.
- Manuele from Camorino, CH
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- Superior friendly knowledgeable service when we booked our Club de Soleil 2 bedroom suite!!! Bravo!
- Karen from Medicine Hat, AB
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- I want to especially recognize Taj for her EXCELLENT customer service and assistance. She is a GREAT representative and employee. I can't praise her enough for assistance with my travel plans. I'm HAPPY, HAPPY, HAPPY!!!
- Amanda from Roseville, CA
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- Lynette is awesome! She has been working very hard for a couple of months and got us the perfect cruise.
- Jeff & Debra from
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- The accommodations were great. This was our first time and we were really pleased.
- Donna from Locust Hill, ON, CA
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- Great service, I wanted a particular date and particular resort, you found it and book it in one call.
- Victor from Tecate, Baja California
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- My travel agent was very, very helpful and she was great being we are new owners and needed lots of assistance:)
- Tricia from Medicine Hat, AB
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- My Travel Agent was pleasant, efficient, enjoyable to talk to and informative. I was assisted with excellent professionalism.
- Leslie from San Dimas, CA
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- You have the most patient, knowledgeable and kind people who have demonstrated that they can answer any benefit or vacation question.
- Eileen
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- Thank you for helping us plan such a great trip. The Resort was great. Thanks a million, our family had a great time and you made it so easy for me to give them a great trip.
- Barry from Beverly Hills, CA
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- Antionette was extremely helpful, knowledgeable and a joy to talk to! First Rate!
- John & Chung from Antelope, CA
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- Your rep was so wonderful!!!!!! I am not very confident on the computer. She was soooo patient and kept trying new solutions. I am a grade school teacher. She gets an A+ from me. Thank you.
- Rhonda from Salem Oregon, OR
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- Your rep is very friendly and knowledgeable. She was really easy to talk to! Thanks so much!
- John & Arlene from Olds, AB, CA
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- Excellent Experience!
- Amazis & Sophia from Winnipeg, MB, CA
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- I have never spoke to an agent that was so helpful. Lynette comes highly recommended by me!
- Esther from Oliver, BC, CA
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- I would like to thank our sales agent, she is dedicated and knowledgeable a true asset to your organization.
- Felix & Merceces from San Juan, PR
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- Great to call and talk to a person and right away! Very little hold time.
- David & Colleen from Walton, NE
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- We have been working with Eddie and he has been great. Not only has he been friendly but personable, knowledgeable and down right great to deal with. I thought we would be spending Christmas in the cold and snow, but he...
- Adam from San Jose CA.
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- I really enjoyed having Gail take care of my vacation needs. She did an awesome job.
- Daniel from Lakewood, CA
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- Elsa is one of the best friendliest and knowledgeable people I have dealt with, she is 4+++ on your scale of 1 to 4.
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- The services offered is the best I have ever experienced. Start to finish the absolute best, the experience in one word "WOW"!
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- We had a great Family Vacation, Thank you!
- James-Hayden from ID
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- I thank you and please know Lynette made this entire experience wonderful.
- Margie from Parkridge, IL
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- Mary is a joy to work with.
- Herb & Susan from The Woodlands, TX, US
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- We originally booked a one week stay at the Maui Banyan and ended up adding a second week prior to departing. The Travel staff handled everything expertly with no glitches. Extremely pleased with your company and staff.
- William from Lynnwood, WA
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- Lynette's knowledge of the cruise lines is amazing.
- Dropattie & Fazrul from Rego Park, NY
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- I called and spoke to Waldemar "Wally" from the Customer Care Department. Wally great Job, makes me feel I've made the right choice with your company. I rated you a 5 on a scale of 1 to 4.
- Hisham from Brossard, QC
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- My travel agent has been the most pleasant and helpful travel agent I have ever worked with. She works hard to understand my needs. I wanted to take this opportunity to focus on her outstanding job and state that she is...
- Paul from Fairport, NY
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- You booked us into a first rate resort. Service was excellent. Location near the marina was convenient. Weather was great.
- Thomas & Norma from Palm Desert, CA
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- Erika is a hard-working employee who gave me excellent service with all the respect. Those employees are the ones that all the companies must have when they serve the public. Congratulations
- Manuel from Houston, TX
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- Thank you for your help!
- Warren from Cottonwood, AZ
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- Your reps were very courteous and knowledgably. Thanks you guys for all the help.
- Bruce from Shoreline, WA
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- Spoke with Antionette today. First time using our membership. She was a pleasure to talk to. Thank you for hiring her.
- Katina from Mount Prospect, IL
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- June was very helpful and was professional. Superbly fluent in Spanish and that was very nice for us. She was very, very patient and answered each of our questions like a pro. Your company has an excellent employee who...
- Javier from Clifton, NJ
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- Great experience, excellent service from your rep!
- Carol from Brentwood, TN
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- If our trip is as wonderful as Lynette was I will be thrilled - Just a great experience!
- Margie from Parkridge, IL
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- Donna is the best I have ever dealt with!!
- Marvin from Shelton, WA
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- Gail was a pleasure to work with in every way.
- Douglas & Toni from Corona, CA
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- All my arrangements were made via email, voice mail & fax. Very convenient!
- Dean from Clear Water, MN
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- Just a short note to tell you how nice it is to work with a company such as this. It is truly first class. It has really been a pleasure working with you all. Thanks again for all your help.
- Annette & Marty from Willmet IL.
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- Marilyn was great, excellent service. Thank You.
- Yoza & Associates Inc. from Manassas, VA
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- Desiree was excellent. Thank You.
- Brian & Elaine from West Vancouver, BC, CA
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- Word of genuine appreciation are yet to be included in our vocabulary to express our deep satisfaction and praise for your continued top quality professional service. We cannot be more content and gratified for the...
- Paul & Christine from Carollton TX.
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- In a society where service is about lost, I must tell you how much I appreciate your quick and conscientious effort. I wish everyone could offer such fabulous service. Truly Amazing
- Diane -Carrollton from TX
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- Desiree was excellent. Thank You.
- Brian & Elaine from West Vancouver, BC, CA
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- A pleasure working with Miriam!
- Steven from Lake Oswego, OR
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- Excellent. Your Travel Agent did a great job, I'm very pleased. Loyce said it was the best place she has ever stayed at. She did not want to go home!
- Loyce & John from Galveston,TX
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- Hi Gift, Thanks for all your help with my cruise booking, you have been just fantastic to work with. You really went above and beyond on this booking! Great Job!
- Jody from Calgary, Alberta
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- There were special needs to expedite this request for a cruise. Lynette + Mary went out of their way to accommodate us. Thank you!
- Reinhard & Cheryl from Provo, UT
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- Great Resort, loved every minute of this vacation. Will return again.
- Michael from Bryans RD, MD
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- Great customer support. My agent was patient, efficient, fun and a pleasure to work with.
- Georgia from Canon City, CO
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- Antoinette called me and reviewed with me the web site as well as our current program in great detail. She did an excellent job! Great service, and courtesy.
- Brian from Batavia, IL
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- As a new member when I called into your Customer Care team for the first time they were very helpful in all aspects of helping me understand the website and all my benefits.
- Michael from New Canaan, NC
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- We received excellent service and we had no concerns what so ever, we were very happy how our reservations were handled.
- Joseph from University Palace, WA
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- Spoke with Antionette and was very pleased. Her level of courtesy should be held up as an example for all inside sales reps everywhere! What a pleasure!
- David & Tina from Oakville, ON
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- Your rep was great made my experience in booking my trip pleasant and hassle free. When I book my next trip I will ask for her again. She is exceptional.
- Jackie from Long Beach, CA
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- My sales rep was very efficient and professional.
- Maria & Reyna Pico Rivera from CA
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- We have returned from our trip and the entire experience from start to end was wonderful.
- Margie from Parkridge, IL
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- Very well done, my sales agent Elsa was truly professional.
- Richard & Patricia from Patchogue, NY
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- Lynette was fantastic. She answered questions before I asked them. I hope to be able to always deal with Lynette for all of our travel needs.
- John &Kathy from Tontonto, ON, CA
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- Marilyn was very informative, efficient, polite and friendly in planning our upcoming vacation.
- Zedna from Scarborough, ON, CA
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- Amazing Service! I cannot tell you how glad I am I signed up with you. You exceeded all expectations!
- Ann from Eatonville WA.
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- Your customer care rep posses great inter-personal skills it was a pleasure working with her.
- Paula & Dean from Brooklyn, NY
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- Your reps are very well informed, courteous and helpful. They made the experience very pleasant.
- Richard & Katie from Seattle, WA
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- I can't tell you enough how much I like your company, I brag about you at work everyday. I Just wanted to let you know how happy we are to be working with you. Thanks for everything.
- Jessica & Ray
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- Thank you so much for helping with our reservations; We had a super time! We don't have words to express our gratitude! Thanks again, for everything!
- Angela
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- Your rep was soooooo helpful and patient. His attitude was always happy and helpful.
- Terry from Mackinaw, IL
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- This is my first time using the system. Mary was wonderful and patient.
- Donald & Cathy from Petaluma, CA
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- Great Service- Very quick and to the point and friendly!
- Anthony from Marlow, OK
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- We found your rep knowledgeable and a pleasure to deal with for our cruise arrangement.
- George & Sheila from Powell River, BC, CA
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- Brittany helped me log on and she was absolutely amazing, she had such amazing patience with me.
- Heike from Freeland,WA
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- Everything & everyone was awesome!
- Leanne
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- I have called twice with lots of questions because I am new to your program. Wally was very knowledgeable and patient. He did a great job in answering all my questions.
- James from Inglewood, CA
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- Great service. Keep up the great work!!!
- Amanda from Roseville, Ca
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- Its really nice that when I call a real live person answers the call
- Terry from Tempe, AZ
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- Erika was awesome
- Lance & Datechia from Pearland,TX
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- Your sales agent provided me with excellent service, as has all the staff I have dealt with in the past. Your staff makes doing travel with you enjoyable. Thank you
- Rocky from Selah, WA
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- All I can say is "Excellent Service".
- Pius from Frobisher, SK, CA
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- Every time we called or needed any information all your agents were very knowledgeable & helpful.
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- Janet was extremely helpful and responsive to all my needs.
- Charles & Sharon from Coppell, TX
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- Lynette has been extremely responsive to resolve any and all questions. This made the experience that much more enjoyable.
- Michael Linda from Oakdale, CT
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- All your agents provided us excellent service on our vacation plans.
- Lara & Jeffrey from Kalamazoo, MI
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- Tarron was excellent the utmost professional. She was knowledgeable and very helpful.
- Dan .
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- Your rep was very nice and helpful. She made the booking so easy and we got a very nice price doing it. Thank you.
- Lake Worth from FL
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- Lynette was very good and her follow-up was outstanding.
- Elliot & Velbeth from Durango, CO
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- First of all, I would like to thank you for such excellent service when booking our trip to Maui. We returned Nov 23 after two weeks on Maui and had a great time and great accommodations.
- Roger from Vulcan, MI
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- We really appreciate all your efforts for our three week trip to Germany and Austria, it was terrific! Thank you again for all your help.
- Carolyn -Newington from CT
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- Thank you Elsa . She is the greatest!!!
- Salvatore & Maria from Andover, MA
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- Summer is a terrific employee, she is extremely knowledgeable and takes time to make sure you know all your options. Most importantly she never makes me fee as though she is rushed or that my inquiries are not a...
- Gail-Homestead from FL.
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- Thanks so much for all the hard work in preparing our trip. You have been great. Your insight on the travel industry and suggestions in planning our itinerary are greatly appreciated. We are really looking forward to...
- Jim & Diane from Satatoga, CA
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